I’ve been trying to help my brother with his OE which doesn’t want to receive email. It sends just fine but won’t receive anything. He is running XP Pro and I have tried doing the “uninstall”, as it’s called with no luck at all. This is the one where you change the registry values and then reinstall either IE or OE. I’ve reinstalled both of them and then put Office XP Pro on for him yesterday with the thought he could now switch to Outlook for mail. That didn’t work either and I received an error message saying Outlook Express had to be installed first. It is already installed. The other bizarre thing that happens every time is while trying to download IE for reinstallation the download goes so far and then just freezes, not downloading anything more. He has a cable connection so being booted isn’t a problem. We’ve left this download sit like this overnight and it still won’t download everything. I was able to complete the download once and that was after I did the registry changes. He’s getting frustrated having to login into the ISP website just to check his email. Suggestions??