I have a client that when she opens Outlook Express it totally crashed her computer, it’s ver5. I have run some tests on the hardware and all seems fine, the only fail was on the board which showed protected mode instruction failed so thought maybe ram, tested ok with memetester.
read somewhere about Mcafee virus scan causing this but dunno, she had it but I finished uninstalling it, and went through the registry also for it. I do have plans to update IE to 6 but dont know if this wil fix the problem ?
any ideas would be greatly appreciated.
Cheers Turtle
