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Outlook Express Outbox + Send/Rec error

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9 replies

by adisha

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A client of mine is running IE5 (WIn 98 SR2)and her Outlook Express appears to be corrupt. She cannot send/receive messages and her Outbox is displaying 'Out of memory' error.

Her ISP is Freeserve. Has anyone come accross this problem before?Does anyone know how I can remedy this problem, short of reinstalling IE5?

Many thanks for your help in advance.

IT Guru

9 replies

by barmaley

Try Add/Remove Programs
Internet Explorer - Add/Remove
After that choose "Repair Internet Explorer".
It fixes quite a few problems and may be yours.
Hope it helps

by adisha

After racking my brains - I solved the problem by deleting the OUTBOX database file. On restarting OE5, the OUTBOX was free from corruption and mails could easily be sent.

by rick.philips9

Try going to the "File" / "Folder" menu option and select "Compact All". Shutdown and restart Outlook Express. If not then I would go with the 1st reply you received. It is very easy to uninstall and reinstall because it does not delete the mail folders. I would suggest saving (exporting) your connection info and go-for-it.
Rick

by frank k

I've had my In Box go bad before so the fix could be the same. In Windows Explorer, go to the folder that is holding your mailboxes and delete the Outbox.dbx file. When you re-launch Express, it will automatically recreate a new outbox. The memory error could be leading you away from the actual problem.

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