Outlook Express Server setup wrong

Do you mean HTTP?
Go to Tools>Accounts
Click Add. Choose Mail. On about the 3rd step you can choose POP3,IMAP, or HTTP

HTTP???????

Wrong protocol.....

You have 2 options in OE. POP or IMAP, that's it.
That is the only 2 protocols for incoming mail that it can support.

Yes it is in Tools/Accounts. But POP3 should be correct.

HTML is just the way the e-mail is being sent. (I always use plain text because html and rich text e-mails are a great source of viri)
It has nothing to do with the way that it is delivered.

Anyways, these 2 things are apples and oranges.
She wants to be POP3. Most commerical e-mail servers used by ISP's support POP3.

If you want to be able to log into your ISP hosted e-mail account using Outlook or OE, you will generally need to use POP3 to do it.

Side note, OE is not a server, it is a e-mail client.

What email account is she trying to setup? For hotmail and others it should be HTTP but for domain email it should be POP3.
Home
Example: incoming server: POP3.yourdomain.com
outgoing server: mail.yourprovider.com

HTH

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