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Outlook Express Upgrade Problem

By graemeduncan ·
I have upgraded on a desktop Office 97 to Office 2000 and have only just found ot the as a default Outlook Express is upgraded at the same time. Now I have discovered that I have lost all of my sent items.

Does anyone know if these can be recovered at all?

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Outlook Express Upgrade Problem

by washuu In reply to Outlook Express Upgrade P ...

Let your box search for a file named 'folders.dbx'.
If it finds 2 instances there is a chance.
Make sure Outlook Express isn't running.
Examine the content of the 2 folders.
If the updated version created a new folder with the files used by it then in the new folder the files will be much shorter than the ones that were used by the older version and have the date of the update as 'Last change' date.
Now you can overwrite all files from the directory where the (presumably) good files are. Outlook Express made problems once when I tried it. But after I updated Outlook Express once again and went through the whole procedure again it suddenly worked.
If there is only 1 instance of 'folders.dbx' there is no possibility to regain the data.If only part of the folders in Outlook Express are empty or missing at all you just copy the files with the names of the folders. Plus 'folders.dbx'. In that case backup the files before you overwrite them. Just in case the result is worse than before.

Good luck

washuu

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Outlook Express Upgrade Problem

by graemeduncan In reply to Outlook Express Upgrade P ...

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Outlook Express Upgrade Problem

by graemeduncan In reply to Outlook Express Upgrade P ...

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