Outlook freezes with oracle attachments

By colinrutherford ·

our company recently upgraded our oracle software. Since then certain users have complained that their email is hanging their system.
Upon investigation it seems that only emails containing output from the oracle system (invoices etc), are causing the issue. I can't print them, send them, reply to them. Any action results in me having to kill outlook.
Any assistance would be greatly appreciated.


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Bunch of questions.

by TobiF In reply to Outlook freezes with orac ...

Have you seen any dividing line, what users have this problem?
Installed memory size,
version of Office,
version of OS,
people who have (or don't have) a local Oracle client installed,
gaming adolescents (joke),

Which format is the output that causes these problems?

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