Outlook inbox says 5 new messages, no new messages to view

By ctorrence ·
With Outlook 2003, the Inbox reads 5 new messages, with no new messages to read, even after marking all as read, it still displays the same message. When checking the mail thru the exchange server online, the inbox reads no new messages?

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Change your view

by The Scummy One In reply to Outlook inbox says 5 new ...

this is most likely the issue. At some point your view was changed, and never put back. Go to
View -- arrange by -- Current View -- set it to messages

Or, since you are in Outlook03, there is an 'unread messages' special folder. Look here for the culprits.

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If that doesn't work

by CharlieSpencer In reply to Change your view

Go to Views, Arrange By, Custom, and be sure the Filters are off.

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