Question
August 28, 2007 at 10:26 PM
drtchancey

Outlook is changing my html email into a jpg attachment – HELP!!

by drtchancey . Updated 19 years, 1 month ago

I am creating an html email in publisher and sending it as an e-mail. When it arrives in my box, it is not an html email as it is supposed to be, but an attachment of a small jpeg of the disign of the html. It no longer has the links or clarity. The interesting thing is that when I go to my ‘sent mail’ it shows the email as an html email (no little jpg attachment) and with full page clarity and link functionality. What’s the deal? I have never had this problem with my other laptop, I send html emails this way all the time. This is a new laptop and I have tried to uninstall and reinstall the Microsoft Office Suite, but it didn’t correct the problem. I checked all the settings on my old laptop and they seem to be identical to the settings on this laptop (in outlook that is)…I need some help!

This discussion is locked

All Comments