outlook not decoding base64 mails

By Jacques.Gordon ·
Some of our users are running windows 7 pro with office 2003 and eScan antivirus.

Some of their mails are not being decoded from the base64 encryption.

I checked with our service provider and they said that it's not a problem on their mail servers.

These users download mail using POP.

Does anyone have any ideas that we could try?

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