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Outlook not opening attachments

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3 replies

by hamiltonbk

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I have several NT machines that are running Service Pack 6a and they also have MS Office 2000 w/ the SR1a patch installed...

Problem is when the user goes to open an attachment that comes in with an e-mail in Outlook...Outlook says it can't find the file to open the attachment...

For example...If I click on an attached Excel spreadsheet it won't open the speadsheet unless I have Excel running first...

3 replies

by dklippert

Unable to Double-click to Open an Excel Attachment
[Q231342]

To resolve this problem, follow these steps:

1. Close the e-mail message.

2. Start Excel.

3. On the Tools menu, click Options.

4. Under the General tab, click to clear, ignore other applications, and then click OK.

5. Quit Excel.

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