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Outlook Outbox in XP

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5 replies

by twuf

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I sent an email reply, which was undeliverable, but Outlook still continues to try and send it when i Send & Receive my mail. The email does not show up in the Outbox where I should be able to delete it. I get a sending error task message. I have updated to SP1 & SP2 for XP Office. Why doesn't the message show it's stuck in my Outbox? Should I replace my .pst file? I couldn't find anything in MS Knowledge base.

5 replies

by ann777

Your local profile has probably been corrupted.

Delete your current profile and then exit Outlook. Then re-create your profile and go back into outlook. Reattach your PST file and then test.

If there's still a problem, then run scanpst.exe over your PST file and let it repair any errors it finds.

You do not need to replace your PST file unless it grows too large. I've seen this happen with users with PST files over 500 MB. If you have a PST over 500 MB, then create a secondPST file and move some of the e-mail over to the second PST. Then Compact your original PST file and you should be fine. (Note that the absolute maximum size for a PST file is 2 GB according to MS).

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