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Outlook printing erro

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by nd_it

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Has anyone ever encountered the error with Microsoft Outlook 2002. When one of my users tries to print an e-mail, the message "Microsoft has encountered a problem and needs to shut down" pops everytime, and you can either send a report to Microsoftor don't send and it restarts Outlook. I have looked at Microsoft's knowledge base, but haven't found anything for a fix yet. Any ideas?

Thanks

3 replies

by carol

Perform a repair. From the Outlook Help menu, select Detect and Repair.

If you have problems with the Detect and Repair completing, and you have Microsoft Office installed, from the control panel, in Add Remove Programs, use the Repair option available there.

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