General discussion
May 2, 2001 at 06:09 AM
nlittle

Outlook problem with a remote user

by nlittle . Updated 25 years, 2 months ago

I have a remote user dialing into our NT 4.0 network.Upon dialin,the user is authenticated through the shiva modems,the firewall and the PDC.I can ping the exchange server and all local users show up in network neighborhood.When I click on the Outlook icon, it doesn’t prompt for user, domain & pw as I expect.It opens up the personal folder info store.When I click on outlook today or public folders I get message:”Unable to display the folder. The information store could not be opened.” This sameuser can open up his exchange data on the hardwired p.c. in the office. I have Exchange Server 5.5 and Outlook 98 on this p.c. I can ping the server from the remote p.c. . I notice that the mailbox name on the office pc is firstname lastname and on the remote pc is lastname,firstname. Help me…it’s making me look bad as well as making me crazy! I have already tried uninstalling and reinstalling Outlook 98. It doesn’t seem to be completely removing all of Outlook because it remembers all the old settings. Can’t think of any other details to give you. After this one, I have 45 more to go! Thanks for reading this book!

This discussion is locked

All Comments