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Outlook problem with XP

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I have a XP box with Outlook and 2 profiels.
In the admin profile, Outlook 2000 works fine.
In the other profile, I cannot send or delete email.
Any ideas.
Thanks in advance

6 replies

by planetgti

As you can send mails with one of your profiles we can rule out hardware problems / ISP difficulites.

Outlook needs to be setup for each different profile that you want to use. Personally i gave each profile administor access while accounts werebeing setup and software installed.

Power on your system, login as the profile that is not working and see if you have setup yout email account within Outlook.

You have not said whether you are attempting to use the same email account in the other profile.

If you believe that you have setup the account correctly, and the other profile on your system is accessing email from a similar/ same account, compare the settings very carefully between the two profiles.

You should not have a problem you multiple email accounts for each profile on your system. This machine has 4 profiles, each profiles with at least two different email accounts.

Just have look at your settings, if you cannot solve it, you will have to supply more information

by tpcosmo

I had the same problem with newly deployed XP boxes. I bet this is your fix: The xp box probably isnt using TCP/IP to communicate with the exchange server. Admins are allowed to talk to exchange via UDP, and thats why it works as an admin.
You can confirm this be checking the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RPC\Client Protocols.
See if you have keys installed. I bet you dont. That location should have:
Name Type Data
ncacn_http Reg_SZ rpct4.dll
ncacn_ip_tcp Reg_SZ rpct4.dll
ncacn_np Reg_SZ rpct4.dll
ncacn_ip_udp Reg_SZ rpct4.dll

Add those values, and I bet it works just fine.

by tpcosmo

OOPS!!!!
Im sorry, the proper value for the string is: rpcrt4.dll. I accidently omitted the 'r'

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