Outlook Profile Not Redirecting

By JohnHiltz ·
Thanks for looking, here's what's going on.

We have all Windows 2003 sp1 servers.
All Exchange servers are Exchange 2003 sp2.
All clients are XP sp2.
All clients use Outlook 2000/2003.

I recently added an addition Exchange server to our organization. Then I created a test user on our old exchange server and imported data into the profile. Next I logged in as the test user and created a profile that points to the old server where the mailbox resides. After closing Outlook, I moved the mailbox via system manager to the new server. However, when I open Outlook, the old server does not point me to the new server. From what I have been told this should happen automatically.

What am I missing?


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by Churdoo In reply to Outlook Profile Not Redir ...

Well it should happen automatically.

How are you moving the mailbox? You said with ESM? Active Directory Users and Computers is what you use to re-home the mailbox. Find the user in ADUC / right-click / Exchange Tasks... / Move Mailbox / Follow the wizard.

Is this what you're doing? If so, are you getting an error when you open Outlook?

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by JohnHiltz In reply to ADUC

I moved it via system manager. I guess I should move it back and then use ADUC.

I receive no error messages with outlook. It just does not connect to exchange.

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Successful Move

by JohnHiltz In reply to hmm

I moved the mailbox back via ESM. Then I moved it with ADUC. I logged in as the user and the profile redirected immediately.

I had that mailbox added to my outlook view and am now unable to view the mailbox. I removed it and readded it with no success. I looked in the mailbox rights and noticed Domain Admins has full access but also has a grayed out Full Access Deny.

Any thoughts? My assupmtion is that there is a permission I need to modify within ESM under the server itself.

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