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outlook & profiles

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by asoft

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We installed WinNT4.0 server as PDC. Then we created domain users to connect from existing W2K Pro PCs. The problem is that after the user has logged into domain with different name than it used to log on locally into w2k, their email is lost, because they were using MS Outlook 97, and I cannot find any *.pst files containing mail to import their exsiting mail. I see that w2k has created new profiles and old mail is lost. Does anyone know a solution?

10 replies

by dcadmin

Are you using exchange? If so then you may need to go to exchange administrator and then go to recepients>user's mailbox, then on the first tab is a place to have their default nt account, make sure that this account is their nt/2000 account they log in on.
Hope that helps, if your not using exchange then this won't help.
Good luck!

by qb

Log on to the machine localy (not on the domain) as the administrator. Go to the control panel, then select system. When the box comes up select user profiles. Next select the old user profile (it will be the one that does not have \\domainname infront of the user name. Now select copy to. Next browse to the other profile, it will be in c:\documents and settings select the profile to copy to. log off and log back on to the domain.

by asoft

The problem is that there are user Profiles marked as "Account unknown" and these profiles cannot be copied anywhere. Interesting thing is that "Account unknown" profile is the biggest one, so I guess it is the correct one.

by qb

Try doing the copy manual by browseing to the profiles, expanding them and copying the subdirecrtories from the account unknown profile to the new domian user profile. The other option (is tedious but effective) is if you can log back on the old way and see the mail, you can forward all the mail back to the user, and you can prevent the mail coming right back into that mailbox by going into the mail client settings and remove the POP3 address. By the way you din't already delete the local user account from computer managment, local users did you? If you did and these two tactics do not work than I would say you are out of luck. Good luck

by spunkmnky

If you still have the original outlook mailboxes up and running you could manually set up outlook to use the old profile. With w2k everytime you log in with a different user you have to install outlook again. So if the mailboxes are still there all you really have to do is get the program to point to it again (type in the exch address and mailbox name) you can do this by going to control pannel, mail, and the properties of the exchange server. Later

by asoft

Correction:
Before I joined new domain, PCs were configured to connect to other domain. When I saw I could not see *.pst files, I changed domain name on PDC to the same name it was before on the PCs. However it did not help.

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