Question
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Topic
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Outlook “Sent Mail” dated in the future?
LockedOne of our staff asked me to look into why the “Sent Mail” counter in her system was no longer adding new emails. She was losing her ability to locate sent mail to prove to clients and her boss that she had followed up where appropriate. She asked me to look into why it was happening. My first thought, as I’m sure was yours, was that somehow the “Save a copy to Sent” checkbox had become unchecked. Not the case. So I went to her Sent Mail folder and discovered that she has at least forty messages that have been sent, and the sent date is in the future!
Before you ask, I have checked her system clock. Not only is it accurate, it’s synced with a time server to keep it up to date, so that’s not the issue. Also, the Time Zone is set correctly; even if it weren’t that still wouldn’t explain why she has emails that are “Sent” next Saturday (it’s Wednesday as I write this).
Does anyone know the resolution to the underlying issue, or is this woman just so efficient that she can finish tasks four days in the future?? 😛