Software

Ask something
Discussion Locked

Outlook Web Access

0 helpful
5 replies

by daniel

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

We are running Exchange 2K w/ SP4 on a W2K server. Recently while attempting to connect to the server through Outlook Web Access on multiple workstations from inside and outside the office, we get the message "The item could not be found. It may have been deleted". Outlook Web Access appears although "loading" is displayed. You can even send an email from within OWA although your messages are not displayed, only "loading" is shown.

We recently were running Exchange SP3 and upgraded to SP4 to hopefully fix this issue, although it didn't work. OWA did work after we upgraded our Exchange 5.5 server to Exchange 2K until recently.

Thanks for the help,
Dan

5 replies

by jschein

The public store that hosts the public folder tree is not mounted.

This can also be caused if the path to the "Public" virtual directory is invalid in Internet Services Manager.
RESOLUTION
Contact the Exchange administrator to verify that the public store is mounted.

Check the configuration of the Public virtual directory. To do this, perform the following steps:
Click Start, point to Programs, and then click Internet Services Manager.
In Internet Services Manager, expand your Server name, right click Public, and then click Properties to make sure that the local path points to Public folders, for example, M:\Domain.com\Public Folders.

This discussion is closed to new replies.