Software

Ask something
Discussion Locked

Outlook XP

0 helpful
2 replies

by jmiller

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I just upgraded my version of Outlook from 2000 to XP. In my Contacts folder, when I go to address an e-mail to someone, it has duplicates of each person who has an e-mail address and a fax number. I want it to display only the e-mail address whenI go to address it to that person, and not their fax number as well. So, I only want that person displayed once in my Contacts and not twice? Is there a way to go about this?

2 replies

by syscokid

This behavior is by design in the Outlook 2002 Address Book. Recipients who have both an e-mail address and a fax number are listed twice; once for the e-mail address and once for the fax number.

WORKAROUND
If you are not using Outlook 2002 to send faxes, you can avoid this behavior by storing fax numbers in a field that is not specific to faxing. For example, you can store fax numbers in the Other field in the phone numbers section of the -Contact dialog box. This way, the fax number is still available, but is not considered as an alternative method for delivery by Outlook 2002 or by the Check Names feature.

Read the whole article:

http://support.microsoft.com/?id=305361

This discussion is closed to new replies.