General discussion

  • Creator
    Topic
  • #2306499

    Outlook XP

    Locked

    by jmiller ·

    I just upgraded my version of Outlook from 2000 to XP. In my Contacts folder, when I go to address an e-mail to someone, it has duplicates of each person who has an e-mail address and a fax number. I want it to display only the e-mail address whenI go to address it to that person, and not their fax number as well. So, I only want that person displayed once in my Contacts and not twice? Is there a way to go about this?

All Comments

  • Author
    Replies
    • #3357069

      Outlook XP

      by syscokid ·

      In reply to Outlook XP

      This behavior is by design in the Outlook 2002 Address Book. Recipients who have both an e-mail address and a fax number are listed twice; once for the e-mail address and once for the fax number.

      WORKAROUND
      If you are not using Outlook 2002 to send faxes, you can avoid this behavior by storing fax numbers in a field that is not specific to faxing. For example, you can store fax numbers in the Other field in the phone numbers section of the -Contact dialog box. This way, the fax number is still available, but is not considered as an alternative method for delivery by Outlook 2002 or by the Check Names feature.

      Read the whole article:

      http://support.microsoft.com/?id=305361

    • #3371034

      Reply To: Outlook XP

      by jmiller ·

      In reply to Outlook XP

      This question was closed by the author

Viewing 1 reply thread