outlook2000 journal

The O2K journal feature must be turned on. It defaults to leaving the journal turned off when you first install it. If you have never selected any events or contacts to be recorded in the journal, then that is why.

To turn on journaling, pull down Tools > Options. On the Preferences tab look toward the bottom of the dialog for buttons "Contact Options" and "Journal Options." Pick "Journal Options" and then select the items you want entered in the journal. Do be selective at first, since picking everything will add processing overhead and also (eventually) balloon up your PST file.

You can also make manual Journal entries almost the same way you create new messages. Pull down File > New > Journal Entry, then fill enter your info in the dialog. I have found this useful sometimes to make notes of conversations w/ outside vendors.