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OWA IE6 Crash

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5 replies

by steven_v_brown

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I have 2 systems exhibiting similar problems running Outlook Web Access.

Server: Exchange 2000 Enterprise Server SP2

Client 1: Window NT 4.0 SP6, IE6 with latest patches
Client 2: Windows 2000 SP2, IE6 with latest patches

On Client 1, I amunable to get successfully in at all. When I start up,
the login screen appears and is OK'ed. Then a vertical grey line appears
(seperates the frames). This is followed by a popup windows which states:
"Microsoft Internet Explorer has encountered a problem and needs to close."
It asks if I wish to send an error report. I then click for more
information and see the following:
AppName: iexplore.exe AppVer: 6.0.2600.0 ModName: datime.dll
ModVer: 6.1.9.727 Offset: 0001a818

On Client 2, it is an intermittent problem. Sometimes it works on the first
try. Other times it takes multiple tries before I am able to get in
successfully. But, the symptoms are the same...the frames partially load
and then IE crashes.

Can anyone help me?

Thanks,
Steven V Brown
svbrown@tandk.com

5 replies

by hjs

Not really an answer but here goes. We have a ton of problems with NT and IE 6.0. They just don't like each other. I would try ( good luck ) to back out and go to IE 5.5 SP2.

by pan 13 x

one under the settings for ie under the tools,internet options/advanced java console enabled and jit complier both should be enabled.

also go and download the last vm product from microsoft.
http://www.microsoft.com/java/vm/dl_vm40.htm

also in the ie options./privacy tab. add your domain.www.x.com and allow all.
download the vm package first the change the settings.
say good bye to the problems.

by steven_v_brown

There are actually two fixes:

Work around: (I am doing this as a temp fix only)
Cd\winnt\system32
Regsvr32 /u datime.dll
Rename datime.dll to something else?

Real Problem fix: (Symantec recommend the following)
PCAnyWhere10.5.1 Host service.
Reapply Service Pack.
Update DirectX 8.1

Steven V Brown
svbrown@tandk.com

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