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My users are accessing the OWA over the internet in many different places. No matter where they are, on their computers at work, or out of the office, this problem happens. I think it’s part of the setup on Exchange, but I can’t find what needs to be changed.
What version of Exchange are you using and what version of IE is on the laptops? It makes a difference.
Here’s something you can try if you are using Exchange 2000 or 2003:
1. Open the “Exchange System Manager” Snap-in.
2. Expand Servers, expand Server Name, expand Protocols, expand HTTP, and then expand Exchange Virtual Server.
3. Right-click the Virtual Directory in which you need to make changes (that is, Exchange, and so forth), and then click Properties.
4. Click the Access tab.
5. Click Authentication.
6. If you want to specify a default domain for authentication, enter the default domain name (the NetBIOS name) in the Default Domain field.
7. Click OK, and then click OK again.
The simplest method I found was to edit the ASP pages, specifically add another variable to text.asp that points to your domain and then add this to the appropriate .ASP page for where your users will aceess it from (or all to be careful). Realise that where you access OWA from will make a difference in which ASP page is edited.
I will post an example of the changes needed tomorrow or This weekend when I have a chance to get the .ASP code.