Customer accidentally deleted a VXD file. this comes with the Packard Bell boot up CD disc. This computer also has a Packard Bell floppy boot up disc, trouble is customer changed the original CDrom and the boot up disc will not recognise the new oneand will not continue boot up process. I have tried to change the boot process from A to D drive and used the CD boot disc but ignores this and goes straight to starting windows and then message need VXD file. I think this again is due to not recognising new CD rom. Says Atapi 44 in Bios, and works, but all Packard Bell boot up discs will not recognise it. I have tried running this CD from DOS, but no go. Is there another way I can get this onto the hard drive, can I use another computer and this hard drive as slave to install these files. Will it do any good to re-attach old CDrom(even though it does’nt work properly) and boot up with floppy so it recognises old cd rom.and then it may continue with boot up. Someone just told me only option is to format but would like some other options before I have to do this. Any ideas.
