“Page Break” printing?

I am supporting a remote user who SWEARS that the manual page breaks (dotted line, plus the words Page Break) in a document I sent him are printing. He is using Word 2002 (XP). I don’t have a copy of W02 handy to test this on. Isn’t it unheard of for the Page Break to print? I mean it sends a new-page command to the printer and should only be visible onscreen, right? He claims he is not using PrintScreen but is in fact using File | Print. He’s nine states away and I’m waiting for a fax of “proof” of this. Looking for a quick answer from TR-folks if any of you have seen it. (Couldn’t find any mention of it on searching support.microsoft or google.)