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Palm Pilot installation

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by tejota

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I am trying to install the Palm Pilot cradle w/ Hot sync abilities on an NT 4.0/spk 4 laptop. I have it connected to the 9pin male serial port on the laptop. When installing the palm pilot software, it asks me what com port to use and it only gives me a com3 in the list. This is not working when I try to run the hotsync. I think I need to put it on com1 but how? The software doesn't list it. Should I have the com ports 1 & 2 installed in the ports applet in the control panel before I install the software or should I not have them there? Either way, it is not using them. Please help me out ......thanks.

Tejota.

6 replies

by tigre_269

Under Control Panel, Ports. Try adding COM1 and use the default settings. Remember, COM1 and COM3 share the same interrupt, but not the same base IO port. Do you have any devices currently utilizing COM3? If your not sure of any possible resource conflicts, go into, Windows NT Diagnostics, Resources TAB. There is an IRQ and I/O Port button towards the bottom of the window. Hope this helps, good luck.

by tejota

I've installed Com1 and then ran the install and the software still reverts to com3. I have also tried it with Com 2 and Com3.

by mark_taylor

hehe I had the very similar problem. If there are no other apps using COM3, delete all the ports in Control Panel then install the software again and it should add in the port itself.

Cheers
Mark

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