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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Passive-aggressive behavior
I am a project manager with no direct reports. Instead, I must borrow staff from oher managers (both IS and users). I am careful to put all information requests and deliverables assignments in writing. I follow-up my emails by discussion with the managers and the staff. I have no hire/fire power, but I am responsible for time and budget of my project.
How do I deal with unacceptible work, e.g., poor quality deliverables or ignored assignments. Staff excuses range from "I didn't understand," (but never asked me any questions) and "I asked Jane to do it for me," to THE MOST irritating, "I don't remember [any assignment/conversation]."
Any advice for me???