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Password Authentication Problem

By aspowell20 ·
I have a Dell Laptop, Inspiron 8000. After giving it to a friend to use, the system refuse to boot up when I tried to use it. Instead of booting, it displays the following message on the screen:

THIS SYSTEM, #3T5960J-595B, IS PROTECTED BY A PASSWORD AUTHENTICATION SYSTEM. YOU CANNOT ACCESS THE DATA ON THIs COMPUTER WITHOUT THE CORRECT PASSWORD. PLEASE TYPE IN THE PRIMARY OR ADMINISTRATOR PASSWORD AND PRESS ENTER.

Pls, how do I solve this problem. It doesn't even get to setup stage. My former password can no longer open it. I won't mind if I can reprepare the harddisk. But how do I reach that stage.
Powell.

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Sounds like he might have connected it to a windows network that uses group policy. You can specify log on messages like that before the actual logon screen. Which version of Windows is this?

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by CG IT In reply to Password Authentication P ...

Could be an interactive log on message from a Windows based network in conjuction with that would be the CTL+ALT+DEL requirement to enter user name and password. If you don't have an Ok button or the Windows Press CTL+ALT+DEL log on screen with it, I would venture it's a Personal Identity Management program like a "Smart Key" or "Smart Card".

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by CG IT In reply to

but I think it's the Dell LM password management program. Big Problem if you don't know it and your supposedly friend won't tell you. You'll have to ship it back to Dell [or hack it]. Heres a link to Dells' LM page http://docs.us.dell.com/docs/systems/pespmmx/password.htm?prn=pg

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by CG IT In reply to

you might be able to reset the BIOS if they have a reset jumper [don't know myself] and /or pop out the CMOS battery and let it sit for a while. Might work, might not.

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