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Password expiration

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by ebpl

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Suddenly, when users logon to their Exchange mail via web access, a error message appears that their password will expire in 0 days. This only happens with web access, not Outlook.Isn't the password tied into their NT user profile, which is set to never expire? This began to happen after I installed an IIS hotfix, if that's any help.

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by ntoz

Hello, there is a KB that might help you, See Q236909 to answer your question, when a user first hits your IIS server, its the permisions granted to the IUSR_ account that gives the initial access to OWA. This can be proven and found by many the hard way when they change permissions on the IUSR_ account. If you changed, removed or altered this account, this can be causing problems as well. Its a start, but Im willing to bet your problem is related to this account andshould be your focus. Check to make sure the account is active, its set to never expire and its valid. Then I would try to follow the KB steps to resolve. I hope this helped! Pete

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