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Locked

Password Manager

By stewart ·
I was confronted with a customers PC today. Somebody has installed password manager and a finger print program. There is no finger print hardware. The customer was able to login using The Welcome Screen, he has admin rights but his control panel is missing.

To make the changes he required, I switched to the old method of logging on so that I could go in as Administrator. The PC will now not accept either user and so we are all effectively locked out.

Anybody know a way out of this other than reformating the hard drive and reinstalling it all?

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