pathping results analysis, cannot connect to a website
After years of ordering from rockauto.com for the last few months I have only occasionally been able to connect to their site. I believe that I have eliminated issues with my browser, OS, and router but would like someone with more experience to have a look.
Here are the results of pathping to the domain.
Documents and Settings\username>pathping rockauto.com
Tracing route to http://www.rockauto.com [18.104.22.168]
over a maximum of 30 hops:
0 [my IP address]
1 my.firewall [192.168.10.1]
5 be-1003-pe02.onesummer.ma.ibone.comcast.net [22.214.171.124]
6 10ge14-1.core1.bos1.he.net [126.96.36.199]
7 ve951.core2.nyc4.he.net [188.8.131.52]
8 100ge0-34.core2.cmh1.he.net [184.108.40.206]
9 100ge9-2.core1.ind1.he.net [220.127.116.11]
10 metronet.100gigabitethernet9-1.core1.ind1.he.net [18.104.22.168]
12 * * *
I would like to post the rest of the output but apparently there is a limit to the size of the post.
I read this as the request being successfully passed through my router and the first hop at my ISP connection (22.214.171.124). The signal dies out eventually. I don’t see how to tell the IP of the router where the signal was lost since I assume that was hop 12. I can run pathping with the domain or the IP addresses and that makes no difference.
Am I reading the correctly that this does not look like a problem with my local configuration. I cannot connect with my browser, ping, traceroute, pathping, or mtr.