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PC Anywhere Troubles

By ljackson.desoto ·
I have installed PC Anywhere on a couple different systems for clients.

I installed the remote on one computer and the hosts on all other computers. When I dc on the host a list of available computers comes up and I select one.
At two of the clients this works just fine. On two of the systems (one is XP Pro and the other is Win 2k Pro). At the third client (they have XP Pro), when I can select the computer and even connect, but the screen on the host computer is black. The person at the other end can see me moving the mouse, but I cannot see the host from the remote. Any insight. I have installed and set them all up the same. Thanks.

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by idowindows In reply to PC Anywhere Troubles

I looked at the system requirements for PC Anywhere and the only thing that would make me curious is - Does the pc in question indeed have IE 6.0 SP1 or later? Other than that, the rest of the requirements are minimal....

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by idowindows In reply to

I did come across this link from Symantec that you may find useful. Please keep us posted.

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by idowindows In reply to

Sorry got distracted; here's the link http://service1.symantec.com/SUPPORT/pca.nsf/docid/199753082441

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by ljackson.desoto In reply to PC Anywhere Troubles

Thanks for the info. I will not be able to get back to that computer until Monday, so will post a comment as soon as I can check.

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