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PC Crashes on playing Audio CDs

By Saxman642 ·
Problem:
User with a PC that freezes if an audio Cd is inserted.it reads data Cds fine. Tried the following: 1. Diabling autoplay on CD-ROM. 2. Using Winamp/CD Player to play CD. 3.Used msconfig to remove Startup programs 4. Running scandisk, system file checker, registry checker

Same result each time: PC freezes when I try to play an Audio CD

System is a Compaq Presario 2254 running Win98 1st Ed., AMD 266MHz, 32MB RAM, 4GB Drive

I could use a few more ideas short of reinstalling Windows (which would be impractical...)

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PC Crashes on playing Audio CDs

by TimTheToolMan In reply to PC Crashes on playing Aud ...

Hi,

Is the small cable correctly plugged into the soundcard directly from the CD drive?

Cheers,
Tim.

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PC Crashes on playing Audio CDs

by Saxman642 In reply to PC Crashes on playing Aud ...

Yes, the sound card is plugged in from CD-ROM to the onboard sound card. When I tried to play the audio CD, it plays for about a split second then freezes on every occasion.

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PC Crashes on playing Audio CDs

by TimTheToolMan In reply to PC Crashes on playing Aud ...

Hi,

If it plays for a split second, then it sounds like something else is killing it.

Have you updated the motherboard's chipset's drivers? Could be a bus problem.

Cheers,
Tim.

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PC Crashes on playing Audio CDs

by Saxman642 In reply to PC Crashes on playing Aud ...

Poster rated this answer

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PC Crashes on playing Audio CDs

by mdelyea In reply to PC Crashes on playing Aud ...

Try updating the sound card drivers. If data CDs work OK but music(sound) CDs don't then I would suspect a problem with the sound card.

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PC Crashes on playing Audio CDs

by Saxman642 In reply to PC Crashes on playing Aud ...

Poster rated this answer

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PC Crashes on playing Audio CDs

by Gigelul In reply to PC Crashes on playing Aud ...

Not the chipset?s drivers or SB drivers are your problem. The audio signal pass these trough the audio cable directly to final amplifier of the SB. Try this:
Insert a data CD in your drive (one full CD).
In a dos windows type <d: > if that is yourCD-ROM drive.
After that type <dir /s> (this command will scroll all files from CD)
If your CD-ROM drive is capable to finish this task it is OK.
If not, try to clean it with a CD cleaner.
If you use CDR make sure that your CD-ROM can read this type. Also exist many formats and standards for CDR.

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PC Crashes on playing Audio CDs

by Saxman642 In reply to PC Crashes on playing Aud ...

I tried your suggestion, and sure enough, It read a data CD with no problem. In fact I installed a 200MB program off a CD-R no prob. But.... still no luck with the music CDs ( I took the user's drive and hooked it up to my PC and it still forze).... The noteworthy thing is that when I opened up the drive hooked it up and tried to play an audio CD, the CD apparently was getting friction in the drive when spinning at slower speeds( you could hear scratching sounds from the drive); even jerked toa stop sometimes (hence the freezing). But it will spin at top speed fine with audio CDs.... I think I'll have the user replace their CD-ROM, but first I'll try update the sound drivers and test the drive again. Then I'll try my WORKING CD-ROM in their PC and see what happens. I'll post an update later...

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PC Crashes on playing Audio CDs

by dgust In reply to PC Crashes on playing Aud ...

Not wanting to state the obvious but I appears that the spindle bearing is going dry from what you said. Rather than try to lube it, I would replace it as bearings score when the run dry.

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PC Crashes on playing Audio CDs

by Saxman642 In reply to PC Crashes on playing Aud ...

Well I ended up testing my CD-ROM drive in the client's machine and it worked like a charm.... so replacing it is exactly what I shall do... But I didn't know that spindle bearings could go dry...

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