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pc crashing

By rkgitto ·
windows xp professional - while working with system - all at once crashes and get message "A problem has been detected and windows has shut down to prevent damage to your computer" - then goes into a memory dump - tech info says "missing program file c\program files[common files\installshieeld\professional\runtime\0700\intel32\doNet installer.exe cannot access a necessary file miscoree.dll - I'm not a tech - what do I do?

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by chris007 In reply to pc crashing

you might have uninstalled any programme improperly or while uninstalling uninstaller should have asked to uninstall certain windows related components you should have clicked yes to this option.
try to reinstall the programme which you unistalled recently and then see the result.

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by dmiles In reply to pc crashing

Missing file: "C:\Program Files\Common Files\InstallShield\Professional\RunTime\0700\Intel32\DotNetInstaller.exe" cannot access a necessary file, "mscoree.dll."

Solution:
This message can safely be ignored. InstallShield is not really trying to use the file DotNetInstaller.exe without .NET Framework being installed. The DotNetInstaller.exe file is merely cached in the engine location for future use.

Follow the steps below to ignore the problem reported in WinDoctor.

To prevent Norton WinDoctor from repairing the problem

Open Norton WinDoctor.
If the Norton WinDoctor Wizard does not start automatically, then in the main Norton WinDoctor window, click Scan.
In the Norton WinDoctor Wizard window, select "Perform all Norton WinDoctor tests (recommended)."
Click Next.
When WinDoctor has finished checking your system, click Next to examine the results.
Click Finish.
In the main Norton WinDoctor window, click the Problems button.
Under Problems Found, click the problem for the missing file, mscoree.dll.
Right-click the problem for the missing file, then click Problem Details.
Under Details, right-click the entry you want ignored, then click "Ignore Selected Problem."
Click Repair All > Yes to continue.
Exit Norton WinDoctor.

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by glyall In reply to pc crashing

Have you used any diagnostics program?
Check IT Pro is a good one to use.
If you an IBM you can use one for that model.

bad sectors on the hard drive can cause problems like this.
Tha data written to that sector was good now that sector is bad.

Chkdsk can help sometimes fix the problem
Once you have a bad sector in the boot sector causes major problems.

To use the CHKDSK check your help and support center for details how to use it

Good Luck
Glen

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by dean.ryan In reply to pc crashing

Also worth going to control panel/system and then click on advanced, and then on startup and recovery settings. Switch off auto restart if it's enabled, and then you get a chance to see what's gone wrong in more detail as you can try and work on the system.

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by Haas In reply to pc crashing

In general, Blue Screen Of Death is created by mad memory (RAM) or drivers that are not supported by Windows OS. Hope that leads you to a better decsision.

h

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