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PC doesn't boot up from Manufacturer's screen

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by veekyp

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I am having problem with my PC as it doesn?t boot up from the first screen of the manufacturer. One night it came up with an error message on a blue screen, which I don?t know what it said, whilst surfing the web. Then the next day when I came to switch on my pc it just wouldn?t load up.

It won?t go past the manufacturers (Fujitsu Siemens) screen so I can?t get into the bios settings. I even tried switching the computer on with a windows disc but still no result. So could anyone please help me with a solution, on what I can do? This PC has never been open before, but I am willing to open it up.

Thanks

4 replies

by mamies

It could be that it is a faulty motherboard and may need replacing, This may not be the solution as of yet.

A couple of questions,
Have you booted into the bios before?
what type of computer is it?
Does it make some strange beeps? if so what is the pattern?

by tridom

Although I think we need more info on exactly what it is doing (such as beeps, etc.), I also think there is some further troubleshooting that can be done right off.

- Disconnect all perepherals (printer, etc.) and try booting. I've had boot problems with all of them at one time or another (yes- including the video)

- try to reseat memory, or better yet, see if you can install known good memory.

by msillers

I would suggest removing all of the internal connections to the hard drive, floppy, modems, memory, vedia, etc. Then replace just the necessary components - video and memory. Leave off the hard drive, etc. See if you can get into the bios then. Afterwards, try replacing the other components one at a time. Sometimes, if your lucky, the problem is as simple as a bit of dust or corrosion in one of the connections.

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