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PC goes black when connected to internet

By demarcus39209 ·
I think my computer may have a virus or adware when ever I connect to the internet my screen goes black. Can someone give me a tip on correcting the problem. It works find until I connect to the internet.

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by HAL 9000 Moderator In reply to PC goes black when connec ...

A bit more information her wouldn't go astray. How are you connecting to the Internet?

If you are using a Dial up Modem what happens if you log on with the modem without opening any application like IE FF or something similar?

Can you open the affected applications without being logged onto the Net and retain the display?

Col

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by shuja52 In reply to PC goes black when connec ...

Yes the requisite query by the HAL is to be answered first, alternatively have you diagnosis your Modem? Control Panel -- Phone and Modem options -- Modem --Properties -- Diagnostics -- Query Modem ?? Check this

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by ICB's corner In reply to PC goes black when connec ...

Check the system events with event viewer. Can be a conflict between devices that share the same resources. If it so try to put different IRQ, memory. You must have antivirus and firewall on computer which are connected to Internet.Make a complete virus scan. Clean temporary files from your Temp folder. See what processes run with Task Manager.

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