General discussion

  • Creator
    Topic
  • #2257290

    PC goes black when connected to internet

    Locked

    by demarcus39209 ·

    I think my computer may have a virus or adware when ever I connect to the internet my screen goes black. Can someone give me a tip on correcting the problem. It works find until I connect to the internet.

All Comments

  • Author
    Replies
    • #3213744

      Reply To: PC goes black when connected to internet

      by hal 9000 ·

      In reply to PC goes black when connected to internet

      A bit more information her wouldn’t go astray. How are you connecting to the Internet?

      If you are using a Dial up Modem what happens if you log on with the modem without opening any application like IE FF or something similar?

      Can you open the affected applications without being logged onto the Net and retain the display?

      Col

    • #3213727

      Reply To: PC goes black when connected to internet

      by shuja52 ·

      In reply to PC goes black when connected to internet

      Yes the requisite query by the HAL is to be answered first, alternatively have you diagnosis your Modem? Control Panel — Phone and Modem options — Modem –Properties — Diagnostics — Query Modem ?? Check this

    • #3231885

      Reply To: PC goes black when connected to internet

      by icb’s corner ·

      In reply to PC goes black when connected to internet

      Check the system events with event viewer. Can be a conflict between devices that share the same resources. If it so try to put different IRQ, memory. You must have antivirus and firewall on computer which are connected to Internet.Make a complete virus scan. Clean temporary files from your Temp folder. See what processes run with Task Manager.

Viewing 2 reply threads