PC keyboard dead in normal mode but not safe mode - TechRepublic
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June 6, 2008 at 11:06 AM
davidmerit

PC keyboard dead in normal mode but not safe mode

by davidmerit . Updated 18 years ago

Am getting a bit crazed with this one, involving an IBM Thinkpad T41 running Windows XP Pro SP2

If I boot in normal (non-safe) mode, the mouse pointer works but the keyboard is dead. I see the wallpaper, desktop icons, taskbar, and mouse pointer. I can move the mouse pointer using the glidepad or the pointer on the keyboard. I can click on two desktop icons and they animate, but thereafter even though the mouse pointer moves clicking the mouse buttons have has no effect. Anything else on the keyboard (besides moving the mouse using the pointer), including Ctl-Alt-Del, has no effect. PC doctor finds no problem. Booting to “Last Known Good Configuration” makes no difference.

In safe mode, the keyboard and mouse work fine.

I restored back to a week-old system checkpoint (which took maybe 10 minutes to run), and at the end an information screen comes up with an “OK” button, and clicking the button had no effect, and a title appeared above the system restore title saying system restore was not responding. Ctl+Alt-Del was not working. I did a hard reboot into normal mode, and now I get the normal desktop but the cursor turns into a hourglass when it is over the Taskbar (it may have been that way before the system restore — I did not notice).

I thought I’d try updating the keyboard driver, but thing Device Manager thing tells me I’ve already got the latest one.

Nothing odd in SpyBot and Sophos scans.

Any ideas?

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