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PC Reboots after USB flash drive is ejected.

By tnkoliswa ·
Hi.

Can someone out there help. A few machines in my organisation are behaving strangely. When the users eject their USB flash disks teh machine immediately reboot. The machines run WIN2K Pro with all the latest service packs and patches. Teh machines were also updated with the latest BIOS versions provided by the PC manufacturer.I even tried uninstalling and reinstalling the Chipset drivers hoping this will re-install the drivers for the USB ports but the problem still persists.

Please Help!!

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All Answers

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Reinstall USB

by bhatnagar_nitin In reply to PC Reboots after USB flas ...

Are you ejecting the USB by right click context menu or by "safely remove hardware" wizard?
If you are simply ejecting it then try the second option. If it doesn't work, you need to reinstall the USB flash driver.
For this, go to "Device Manger" tab from "My Computer properties"
Check for the USB host controllers. Remove all of them and then press F5 or refresh button. The host controllers and USB will be detected again. Now try removing USB safely from the wizard.

Also, You might try going into add/remove programs, uninstalling all USB storage-related drivers, then going into the registry and deleting all of the subkeys under:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USBSTOR
Then reboot the system, install only one removable device driver and try connecting/disconnecting only that one
device.

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rollup 2005

by jamesatmaisonverre In reply to PC Reboots after USB flas ...

The usb 2 drivers are corrupt on the particular machines.This can be corrected by installing it again.If this is too much effort,then try to create a new profile , log in and test.If it works,then simmulate on the other pc's

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USB ports

by Toivo Talikka In reply to PC Reboots after USB flas ...

Does this happen with all the USB ports in a particular PC?

Could this be an electrical fault or wiring problem of some sort? I have seen some USB receptacles bent out of shape when the USB flash memory stick has been accidentally kicked at the bottom front part of a tower unit on the floor. That is why I prefer to give the user an extension cable so that they can keep the memory stick on the desk rather than close to the floor.

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