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PC Reboots When on Internet connection

By bobt ·
Hello,

My personal PC has developed a problem rebooting when logging into Outlook Express and downloading my e-mails and also when changing from one web page to another. Seems to happen twice before settling down when down loading e-mail, but also happens randomly when surfing web pages.

OS: Windows 98SE
No new hardware has been added.
Windows Critical Updates downloaded along with hangup on shutdown update (does this once and awhile anyway).

Thank you.

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PC Reboots When on Internet connection

by Big Ray In reply to PC Reboots When on Intern ...

My PC did that also. I found out it was due to the modem being a winmodem and taxing out my processor. I changed to a USB external modem and haven't had a problem since. I'm not suggesting that you buy a USB modem, just find out if your modem is a winmodem and if it is get rid of it.

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PC Reboots When on Internet connection

by bobt In reply to PC Reboots When on Intern ...

I will check this out. So far it has stopped re-booting (go figure :-) Now how do you figure out if it's a winmodem or not? Thanks for the help.

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PC Reboots When on Internet connection

by donmars In reply to PC Reboots When on Intern ...

Big round of applause for answer number 1! Win modems are a royal pain in the a.. replace it even if its not the cause of your problem, it probably is! (do you coincidentally have a winmodem? Aha!), and Another possibility is your monitor introducing electrical noise in the phone line running to your PC try positioning the line away from the monitor. If you do not have a winmodem remove and reseat the modem (if it is a winmodem open window and toss out!)

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PC Reboots When on Internet connection

by bobt In reply to PC Reboots When on Intern ...

Phone line is not the problem, it runs no where near the monitor. I will check out the modem. Thank you.

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PC Reboots When on Internet connection

by Dennis@l In reply to PC Reboots When on Intern ...

Had the same problem, try a diff modem, update the modem drivers, update browser.

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PC Reboots When on Internet connection

by bobt In reply to PC Reboots When on Intern ...

Thank you for the suggestions. I will check these out.

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PC Reboots When on Internet connection

by bobt In reply to PC Reboots When on Intern ...

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