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  • #2130601

    PC Reboots When on Internet connection

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    by bobt ·

    Hello,

    My personal PC has developed a problem rebooting when logging into Outlook Express and downloading my e-mails and also when changing from one web page to another. Seems to happen twice before settling down when down loading e-mail, but also happens randomly when surfing web pages.

    OS: Windows 98SE
    No new hardware has been added.
    Windows Critical Updates downloaded along with hangup on shutdown update (does this once and awhile anyway).

    Thank you.

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    • #3548291

      PC Reboots When on Internet connection

      by big ray ·

      In reply to PC Reboots When on Internet connection

      My PC did that also. I found out it was due to the modem being a winmodem and taxing out my processor. I changed to a USB external modem and haven’t had a problem since. I’m not suggesting that you buy a USB modem, just find out if your modem is a winmodem and if it is get rid of it.

      • #3549399

        PC Reboots When on Internet connection

        by bobt ·

        In reply to PC Reboots When on Internet connection

        I will check this out. So far it has stopped re-booting (go figure 🙂 Now how do you figure out if it’s a winmodem or not? Thanks for the help.

    • #3548235

      PC Reboots When on Internet connection

      by donmars ·

      In reply to PC Reboots When on Internet connection

      Big round of applause for answer number 1! Win modems are a royal pain in the a.. replace it even if its not the cause of your problem, it probably is! (do you coincidentally have a winmodem? Aha!), and Another possibility is your monitor introducing electrical noise in the phone line running to your PC try positioning the line away from the monitor. If you do not have a winmodem remove and reseat the modem (if it is a winmodem open window and toss out!)

      • #3549400

        PC Reboots When on Internet connection

        by bobt ·

        In reply to PC Reboots When on Internet connection

        Phone line is not the problem, it runs no where near the monitor. I will check out the modem. Thank you.

    • #3547349

      PC Reboots When on Internet connection

      by dennis@l ·

      In reply to PC Reboots When on Internet connection

      Had the same problem, try a diff modem, update the modem drivers, update browser.

    • #3549398

      PC Reboots When on Internet connection

      by bobt ·

      In reply to PC Reboots When on Internet connection

      This question was closed by the author

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