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PC Running very very slow!

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by flexx May 3, 2002 last reply May 6, 2002

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I have a user who's pc is running extremely slow. So far I have ran Norton with a current update and no viruses where found. By the way this is a Dell Otiplex GX110 ver.2 with 900 mhz processor 128 mg of ram and 12 gb hard drive. It is running like it has 75 mhz processor and 32 mg of ram. The OS is NT 4.0 workstation. I checked event viewer and no system errors or app errors. I've checked task manager and everything looks ok. It did a auto check and corrected some files but afterat it is stillincredibly slow. Because of where I work I am pretty much limited to what troubleshooting I can do. My question is, is there anything else that I might have missed or problems that might be causing this? Thank you in advance! (sorry for spelling or grammer errors, It's Friday!)

10 replies

by mfischer May 3, 2002

check the running processes to discover the one (I'm sure it's there) that is hogging the processor time.

by flexx May 6, 2002

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by joe May 3, 2002

I would increase the memory to at least 256mgs

by flexx May 6, 2002

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by timthetoolman May 3, 2002

Hi,

The other thing you can do to try to spot the bottleneck is to run the performance monitor. Typing perfmon at the command prompt will bring it up (I think for NT !) but its on the admin tool menu...

Run that for a while and check out the various counters to see if you can see which one is too high.

The other thing to do is to make sure the "latest" drivers are installed. A bad driver can cause the problems you're seeing but for NT "latest drivers" are like the "latest saddles horses"

Personally if its an option, I'd be suggesting for him to upgrade to Win2K or preferably WinXP - although if he did that, I'd also recommend getting another 128Mb memory.

Cheers,
Tim.

by flexx May 6, 2002

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by reotech May 4, 2002

Check the size of the user's profile. I had a similiar occurance when a user shutdown improperly which corrupted his profile. Try logging on as another network user (not the local admin account) and see if the pc still operates slow. As mentioned previously look at task manager/processes and see if something is being a memory pig, Check the pagefile. In my environment we make all users admins for their computers (not my idea, but policy). Anyway they will at times reduce their pagefile to try and save space. I had a user reduce his pagefile to 3mb when he had 512MB ram. It ran slow with many errors.