Desktop·25,147 discussions

pc shut down

Locked

Tags: Hardware

Hello i recently getting shut downs ( no blue screen or something ) and the memory rams are remain on. when i try to restart it its not happening and the only way to start my pc is to unplug the rams and plug them again. Also sometimes before i get the crush i get buzzing non stop noise.
I get this crash something like 1 time a day maybe 2 sometimes.Any idea whats the problem?

my pc spec:
cpu: 3700x ryzen
gpu: 5700 xt gigabyte
psu: evga supernova GA 750 W gold (which my previously psu was the same and burnt this march and they sent me new. )
ram: 2x 8gb 3200 mhz G.skill tridentz rgb
motherboard: msi x470 gaming plus max
m2: ADATA XPG s11 512gb

Topic

Bad news.

In reply to pc shut down

When I’ve seen machines that only start after unplugging and plugging in the memory sticks, it’s always been a new motherboard to fix the problem.
There many be other issues to clear up such as why the machine needed a new board but the BURNT power supply is NEVER a good thing.

When power supplies fail they can damage whatever is in the PC so all bets are off that any component is good.
If you have a warranty, time to call the PC’s maker and discuss.

Reply To: pc shut down

In reply to Bad news.

I have to agree with my colleague, rproffit.

One other thing that comes to mind from when I built my first computer is whether or not the computer components are overheating due to lack of proper airflow/ventilation which could be caused by an inoperable fan or failed heat synch on the processor. That is a tough one to troubleshoot through an internet forum like this.

temp

In reply to Reply To: pc shut down

temperatures are all fine

Reply To: pc shut down

In reply to temp

Glad to hear that you checked. Just offering a suggestion.

pc shut down

In reply to pc shut down

Thus, when a PC is running at extremely high temperatures (above 60℃), it will shut down to protect its components from further damage. A PC’s inner components will often overheat when the computer is working too hard, such as editing a long video or playing graphic-intensive video games.
Regards,
Rachel Gomez

Why 60C?

In reply to pc shut down

It seems many laptops exceed that and the new AMD gets to much higher. In fact: “AMD views Ryzen 5000 CPU temperatures up to 95C as ‘typical and by design’.”

Your view on temperatures looks outdated.

pc shut down – proposed solution

In reply to pc shut down

Based on the symptoms you described, it’s possible that the issue is caused by faulty RAM or an issue with the RAM slot on the motherboard. Here are some steps you can take to troubleshoot the problem:
Run a memory diagnostic test: Use software like Windows Memory Diagnostic tool or MemTest86 to check if there are any issues with your RAM. This will help you identify if the problem is caused by a faulty RAM stick.
Reseat your RAM: Open your computer and reseat your RAM. Make sure they are inserted correctly and securely.
Clean the RAM slots: Use compressed air or a clean cloth to remove any dust or debris from the RAM slots. This can help ensure that the RAM sticks are making proper contact with the motherboard.
Check your PSU: A faulty power supply can cause crashes and other issues. You may want to test your PSU or consider replacing it with a new one.
Update your drivers: Make sure that all of your drivers are up-to-date, including your motherboard and graphics card drivers. Outdated drivers can cause stability issues.
Check for overheating: Overheating can also cause crashes. Make sure that your computer is properly cooled and that all of your fans are working properly.
If none of these steps resolve the issue, you may want to consider bringing your computer to a professional technician for further diagnosis and repair.

pc shut down

In reply to pc shut down

It sounds like you might be experiencing a hardware issue with your PC. Here are a few possible causes to consider:

Faulty RAM: The fact that removing and reseating the RAM modules resolves the issue suggests a possible problem with the RAM. Try running a memory diagnostic tool to check for any errors or consider testing your system with different RAM modules if possible.

Power Supply: While you mentioned that your PSU was replaced, it’s still worth considering if there could be any power-related issues. Ensure that all power connections are secure and try monitoring your system’s power usage during operation.

Overheating: Excessive heat can cause system instability and unexpected shutdowns. Check that your CPU and GPU temperatures are within safe ranges and consider cleaning any dust buildup in your system’s cooling components.

Driver or Software Issue: Ensure that you have the latest drivers installed for your CPU, GPU, and motherboard. Additionally, check for any software conflicts or issues that could be causing the crashes.

If the problem persists, it may be helpful to seek assistance from a computer technician who can diagnose and resolve the issue more accurately.

[Author]

Replies