Question Locked

PC switches off and does not start again

0 helpful
21 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hi!Here's my problem: I was happily watching a film when the PC suddenly switches off as when there is a power cut. I checked the cables and press on the power button but it does not work. power is supplied to the monitor and mouse and to the CPU as well.But one thing is that there's a slight sizzling sound just where the power cable fits at the back of the CPU.
Got this new PC one year back:
motherboard ASUS P5VDC-X
Pentium IV Intel processor 3.2 GHz
Memory 512 DDR
ASUS AGP card 256 MB

Is it a power supply problem? What can I do? Pl help me!
raana.

21 replies

by rob miners

firmly seated in its slot. The sizzling sound is normally made when there is a loose connection. It can also be caused by the Power Supply. If the connection is good it is probably the PSU. Have you got another lead that you can test it with.

by raana08

and the cables are firmly fit in. Have recently fixed a new 4-way multi plug socket.
When i switch off the power supply, the sizzling sound continues for a few seconds,diminishes, and then becomes a little louder, like the sound of a spark, and then stop. am quite amateur in IT...what do u mean by "lead"? Thanks :)

by rob miners

recently fixed new 4-way multi plug socket the Power Strip that the PC is plugged into. If it is turn it off and replace it. When I mentioned lead I was talking about the Power lead that connects to your PC. ;)

by Former member

"the sizzling sound continues for a few seconds,diminishes, and then becomes a little louder, like the sound of a spark", this is the sound that comes from capacitors.
WARNING!!! DO NOT USE THE PSU (power supply unit) IT could cause a fire. Take out the power supply unit and replace it with a new one of 750 to 760 watt.

Please post back if you have any more problems or questions.

by raana08

the power supply point to which the cables of the CPU, monitor and printer are plugged to. Y? is the socket at fault? I will with another lead and see if it works. U think running a dvd for long hours is too heavy a load that may causes a power supply problem?
Thanks :)

by rob miners

Computer working OK before you fixed the Power Strip. If it wasn't try this.

A common reason for shutting down and locking up or freezing is the CPU overheating.

Faulty Fans, Dust and Grime build up on the Heatsink restricting air flow. I would give the inside of the case a blowout with compressed air. When blowing air through the fans make sure that you physically stop them from spinning, as they may generate power and blow something up. Then remove the Heatsink, giving it a thorough clean and reseat the CPU applying new CPU grease. If the Fans spin freely when you give them a spin they are probably OK. If there is resistance replace them.

Clean the golden edge of each memory stick with a soft rubber, remembering not to touch the golden edge of the memory stick. Check with one stick at a time, remembering to disconnect the power from the PC.
Also check Capacitors around the CPU for swelling or bulging.

A faulty PSU can also cause it. Fluctuating power is no good for the motherboard. Try another one if available or replace it.

Video Memory Stress Test 1.4
http://www.majorgeeks.com/Video_Memory_Stress_Test__d5896.html

Download SpeedFan and check the Voltages and Temps.

http://www.almico.com/sfdownload.php

< cut'n paste didn't work > ;)

by raana08

Gosh,I wont be able to do all these..i think i better contact the supplier for a check and repair.
Thanks a lot guys! I have learnt quite a few things. Will keep u informed... :)

by Former member

Please post back if you have any more problems or questions.

by oh smeg

The Power Cut allowed excess voltage through the thing when it failed so you need to replace the Mains Lead which could be faulty and th Power Supply which has suffered some damage.

Replace the Power Supply with a Good Brand Name unit these come with their own Power Lead and protect the insides of the computer far better as they will sacrifice themselves attempting to protect the computer. Cheap unbranded PS's tend to pass the nasties through to the computer and destroy it completely.

Col

by raana08

happened.My little bro,not aware of the prob, has switched on the PC and smoke,accompanied by a burnt smell,came out from teh PSU.Though he immediately deconnected the powersupply,i know damage has alreday been done but.. oh God, u think my PC is totally lost??? Or is there still hope for repair? I really need ur feedback!!!

by raana08

don't understand why a PSU of a new PC can get burnt like that? I ask this question again: is it b'coz of running a dvd for long hours? Coz i dont want this prob to happen again!

by Former member

Get a good one this time around, it will cost a little more but at least it will last a lot longer. Get a power supply of around the
580 to 780 watt range. PLEASE PLEASE TAKE OFF THE POWER SUPPLY CABLE NOW before something catches fire..

Please post back if you have any more problems or questions.

by oh smeg

I've seen a 2 day old PS die but it put Mains Voltage into the case and out over the network connections and fried all the equipment attached to the Network Cables. It happens so you just have to live with it.

When power goes out that means that something has happened to the Power Grid. What generally happens is that you get a surge as it goes out and this is what destroys or damages things. Also when the power is returned there is a Large Spike that does a lot of damage as well. So if the power failing didn't take out the PS the power returning does or at least finished off the job and wrecks things. Not just computer equipment but anything connected to the Mains. Things like Washing Machines with Capacitor Start Motors are not affected well the motor at least because the Capacitor acts like a filter and filters the spike. However the electronic controls and other items can be damaged rendering it unworkable.

If you have a marginal Power Supply to begin with any long use can take it down or if you live in an area with Dirty Mains Power this can destroy things very quickly.

I've seen new Antec PS's die in several days and these are the good ones. I've seen a car hit a power pole bringing the High Voltage into contact with the Low Voltage Mains which has set a house on fire and when the PS was replaced the computer worked and continued to for 3 years till it was decommissioned. That was 33,000 Volts AC being pumped into the Mains Grid of 240 Volts AC. Conventional wisdom insists that the computer should have been destroyed but because of the Antec PS it wasn't though the PS was not even worth Scrap Value.

Unless you generate your own power on fail safe systems Mains Power can be dirty with lots of spikes and other rubbish contained in the nominal Normal Ratings. Things like Street Lights are turned on & off by sending a ripple down the lines this is a Spike that is generated to a set level and duration. Then when you add in normal domestic appliances which have motors like Fridges & Freezers every time that the Motors start there is a drop in available power for a moment till things settle down. When the same motors switch off there is a Over Voltage available again for a very short time.

So unless the computer is totally isolated from the Mains on it's own Power Line without any other devices plugged in the mains will be dirty and can do damage to anything connected to it.

The replacement PS that you get needs to be either a 450 or higher Wattage rating if it is a normal Unbranded one or a 350 of Higher Wattage ratting if it is something like a Antec. The difference in ratings is that the cheap ones are measured in Peek Values and the Good Ones are measured in constant feed Rating. So any PS can provide a fairly decent Peek Value for very short periods of time but not many can provide that ratting constantly. This is how the cheap PS's get such high ratings while the good ones seem lower powered for more money.

I hope that helps to explain why electrical things break for no apparent reason.

Col

by rob miners

Low quality PSU's may provide power, but they may also cause a lot of PC problems. PSU's of questionable quality are'nt capable of providing steady, clean power to your computer?s components. Power fluctuations can cause any of your computer?s parts to malfunction, and in some cases, power irregularities can also damage your components.

In addition, as you add more parts to your computer, you apply more stress to the PSU and increase the chances of intermittent problems that are difficult to pinpoint. In these situations, PSUs are often to blame, but because users rarely associate problems with their cheap PSU's.

Lower quality PSU's also often run at higher temperatures than better quality PSU's, and as a result, they can cause your system as a whole to run hotter. Over an extended period of time, that extra heat can shorten the lifespan of your other components.

You should consider all of these possibilities when you?re considering an inexpensive PSU. The manufacturer is cutting costs, and one of the most common ways to slash costs is including an inferior PSU.

Running your DVD for long hours may have contributed but I dont think that it was entirely to blame. I think it is just the fact that you had a low quality PSU. I pointed out in my first post that it was probably the PSU.

by raana08

i expected.the technician told me that the motherboard has been completely damaged and needs to be changed! ;-( the reason he gave is the same as you told me: there may be fluctuations in the electrical power that is supplied to the PC.My questions are:
1. The power supply connection to my PC is a direct one from the main..what other installation can be made to solve this problem of power fluctuation?
2. What can I do to avoid having my new motherboard damaged again? U think a UPS is needed?
P.S. Am a little weak in electrical... but am learning from ur feedback :)

by raana08

Will get my PC repaired and i hope it will be ok. Thanks a lot for all your feedback, they are very helpful. Have a good day :-)
Question closed by author.
Raana.

by oh smeg

[i]1. The power supply connection to my PC is a direct one from the main..what other installation can be made to solve this problem of power fluctuation?[/i]

Install a good Power Supply as these have more capacitance in them and better components. A good PS will be destroyed and save the insides of the computer to a certain extent.

Disconnect the computer from the Mains when there is a Thunder Storm, and I mean the entire computer that includes the Tower, Monitor, Printer, Speakers any other devices that may be attached to the computer including Modems and Telephone Line Connections. A Lighting Strike can come in over the Phone Line as well as the Mains. Add some kind of Filter to the mains to prevent the less severe Over-voltage events. You'll never stop them all but you can minimize them considerably. Unplug the unit when it is not in use or will be unsupervised for any length of time.

[i]2. What can I do to avoid having my new motherboard damaged again? U think a UPS is needed?[/i]

A Filtering UPS will help no end and a good Brand Name Power Supply as well as the rest of the above will help to prevent this happening again but there are still limits that can & do happen which can cause the destruction of the computer. For instance you'll never stop a Lighting Strike no matter what you do short of unplugging everything and even them a close hit could still do damage but unless you are in a high Lighting Strike Area this shouldn't be a problem.

Filter any Network Leads and Modem Leads through a good Filter that reacts in 4 or less nanoseconds. While that will stop all but the worst incidents occurring it will only minimize the impact of something really nasty happening.

That should cover all but the worst case scenario.

Col

by Former member

Please post back if you have any more problems or questions.

This discussion is closed to new replies.