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PC won't boot past windows Logo Screen

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3 replies

by phunter

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I have a Compaq Presario and I have done everything I know of short of re-formatting my hard drive due to the above problem. I cannot get into the last known configuration to get into safe mode which will then let me remove some possible conflicting software. Please advise and thanks
Pete Hunter

3 replies

by w2ktechman

first, you do not need to get to last known good and then safe mode, just press F8 on bootup to get into safe mode. Once in safe mode you should be able to remove the program. You may need to logon as administrator for safe mode (depending on OS)

by betsysal1102

Sounds like you're on XP. Try booting to the CDROM drive and repairing the OS. If your boot sequence doesn't go to the CD first, you might need to attach a different, working os installed hard drive just to get into the bios. Change the boot order then boot to the disk. Run the repair.

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