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PCanywhere - domain prompt

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9 replies

by k_grg

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hi,
Any reson why I do not see Domain prompt in pcanywhere host login screen. I only get two prompt, one for username and the otherone for passsword.
It is W2K advanced Server and is in AD. I am able to connect and has no problem whatso ever. I would just lik eto know why that happens and how to fix it.

regards,
SP

9 replies

by jschein

First of all, what are you talking about???

That's what PC Anywhere always asks for: USERNAME / PASSWORD

Are you on a network?

Are you on dial up?

Your post makes no sense.

by carlos.nino

If you use the remote machine's username and password as your PCAnywhere connection settings, and you are inside the domain, then there is no need to ask you to log in to the domain again.

by k_grg

Hi Carlos:
I understood your point, however, I am just curious why some hosts have 3 prompts ( username, password, and domain name) whereas, some only have two ( username and password). They all are in different domain ( i.e xyz.xxx.com and abc.xxx.com)

by k_grg

Carlos:
Here is what I finally found at their website and I have got my answer.
Thanks for your assistance.
SP

This is a known situation and we are investigating.

This issue does not happen with any consistency. It can happen on any connection after the initial one, or not at all. It does not appear to happen between two Windows NT machines belonging to the same workgroup, nor does it appear to happen if there are more than two domain accounts a user is authenticating into.

The best way to work around this is to enter the login in the format: Domain\User name.
You can also restart Windows at the host machine.

http://service1.symantec.com/SUPPORT/pca.nsf/9f19833cbd7241aa85256758005492c7/fa1b25fc7475adf388256816006e1a1d?OpenDocument&prod=pcAnywhere&ver=10.5%20for%20Windows%2095/98/Me/NT/2000/XP&src=sg&pcode=pca&svy=&csm=no

by jschein

again.. K_grg@yahoo.com you make no valid issue.

Your question need more information. If you FILL IN the information, people can give valid and prompt answers.

Are you on a network?
Are you connecting to i.p. addresses?
Are you connecting through computer names?

On the remote inside pc anywhere, goto properties... What are your SETTINGS? You know, the place where it has USERNAME PASSWORD DOMAIN?

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