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PCI Modem Installlation

By nt30 ·
I have a Compaq Prolinea 5133 (an old computer) which I have upgraded by installing a 7.5 gb hard drive from 1 gb previously in the system. And I have installed windows 2000. It is working fine except it has failed to configure the Modem.
I thought the original modem may have some problems since it was old so I tried to install another PCI modem; when I try to install the software from the CD Rom I get an error that COM1 Port "cannot be found".
Although through the Hardware installation wizard I installed the modem and I can see the installed modem in the system but everytime I tried to go online I get an error telling me that the modem is not configured. I have been able to install the drivers through the "Add/Remove Hardware" wizard by clicking on "Have Disk" icon. Still the modem does not configure itself to the system, and when I try to install the full software it cannot find the COM1 Port.

I would appreciate any advice.

nt30@aol.com

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PCI Modem Installlation

by rhoward In reply to PCI Modem Installlation

First of all, check in your BIOS and see if COM 1 is enabled or disabled. Try to disable it and reinstall. When you reinstall you may have to go into the inf folder and remove the inf file to completely uninstall the driver. If this does not work, fake out the modem configuration by adding COM1 in your system configuraton of Win2k and it will see that COM1 is being used and it may try to use another COM port. What is the name of your modem and does it use an enumerator driver? I hope this helps.
Bob

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PCI Modem Installlation

by nt30 In reply to PCI Modem Installlation

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PCI Modem Installlation

by dmiles In reply to PCI Modem Installlation

Some of the newer modems will not configure with the BIOS setup,upgrade the Bios and then click on Start>Settings>Control Panel>double-click on the system icon,when the window opens,on the general tab you will have a list of devices,find the modem in the list,click on the plus and then highlight the modem and select properties,delete the modems present and then click the add button,you can install the modem manually.Hope this helps.

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PCI Modem Installlation

by nt30 In reply to PCI Modem Installlation

It does work but did not work in my case where I have win 2000 as the OS.

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PCI Modem Installlation

by McKayTech In reply to PCI Modem Installlation

I had have problems with several modems that worked fine under older OS (Win95/Win98, etc) that absolutely choke under Win2000.

You've received some excellent suggestions in the other answers, but I think I would verify that the modems you're using are supported by Win2000 before investing too much more effort.

paul

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PCI Modem Installlation

by nt30 In reply to PCI Modem Installlation
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PCI Modem Installlation

by estover In reply to PCI Modem Installlation

If you are using a "soft" modem you have to install the "soft" com port first. The drivers are on the modems CDROM.

Hope this helps.

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PCI Modem Installlation

by nt30 In reply to PCI Modem Installlation

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PCI Modem Installlation

by Shanghai Sam In reply to PCI Modem Installlation

You may want to completely uninstall the old modem drivers, they may be conflicting with the new modem. Delete all references to the old modem in the MY COMPUTER/CONTROL PANEL / SYSTEM / DEVICE MANAGER MODEM and PORTS

Hope This Helps.

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PCI Modem Installlation

by nt30 In reply to PCI Modem Installlation

I have tried it but it did not work

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