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PDA's

By risleyla ·
I am working on a policy for PDA's for my company. I am looking for information on what other companies have done. Where would be a good place to start to look for policies and what devices other companies are using?

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by dad1964 In reply to PDA's

We are undergoing a new security awareness which includes PDA's. Basically, we're going to treat them as you would a laptop. Since the PDA syncs to a host PC (or a HotSync Server), it technically touches the Network and therefore comes under "normal" computer policies. One thing we require further is that if it touches the Network, then it has to a company-owned device that we (IT) can track. Hope that helps... I'd send you a copy, but I'm still working on the thing.

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by risleyla In reply to PDA's

The question was auto-closed by TechRepublic

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by diabetic In reply to PDA's

I support a financial institution and we heavily control the desktop.

Users must ask permission for the use of a personal PDA (we do not buy them under any circumstances). The user must provide the serial cradle and Intellisynch software.

We will install the PDA and verify that it synchs up with Groupwise. Absolutly no further support beyond that point. They are on their own.

If other system problems arise down the road, the first thing we do is uninstall the PDA software, get our applications running and do a basic installation again. No PDA-related troubleshooting or support.

Net result: very few PDAs.

Humbly submitted,
diabetic

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by diabetic In reply to PDA's

Forgot to mention, we will only consider Palm and Visor for possible approval.

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by risleyla In reply to PDA's

The question was auto-closed by TechRepublic

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by lcanterbury In reply to PDA's

We treat them just has we would any other device. Must be company owned for liability and security reasons and all installed software must be approved and properly licensed to the company.

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by risleyla In reply to PDA's

The question was auto-closed by TechRepublic

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by RadioFlyer In reply to PDA's

one one hand we like people to include them in their daily work and make their information store mobile, on the other we have a strong support locally that mobile users also expect.

Handheld are a security risk and drive cost up.

It reminds meof the early days where a PC was really a personal design with TCO skyhigh.

It must be in the interest of manufacturers to take our managers by their hand and drive us nuts with what they are introduced to :-)

We gave them an option of 2 devices, suggested tighter security.

The success is behind the door that the users open by really reorganizing their work.

Thats why you cannot do this without a preconfiguration and without training.

The future will be a challenge.... thats for sure

Cheers
Wolfgang

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by risleyla In reply to PDA's

Poster rated this answer

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by mrkentb In reply to PDA's

Our company has a standard based on the BlackBerry RIM. This device enables users to receive e-mail and sync their calendar via wireless. In addition, you can install an applet that enables the user to read and print attachments from various programs such as Word and Excel. While some of our users want the Palm, we found it more effective to support one standard for all users. So far, this has been working out well and the end users are satisfied.

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