General discussion

  • Creator
    Topic
  • #2296845

    PDF files is opened by Excel

    Locked

    by casemaker ·

    My customer running W98 said he downloaded some Windows updates a week ago. I asked him if it was from the Microsoft site and he said it was. He does not know if he has auto update enabled but a window popped up and asked to update. He described the update site to a T without me coaching. He was able to download Adobe PDF files in the past and they would open now when he downloads they open in Excel and are not legible. I tried to use open with but it does not appear on his R click menu. I tried folder options but this is going to associate all files of Excel type to open with Adobe.
    I dont know if there is a known hijack program that these updates installed.
    Any help.

All Comments

  • Author
    Replies
    • #2684771

      Reply To: PDF files is opened by Excel

      by sue t ·

      In reply to PDF files is opened by Excel

      Did you try opening Acrobat Reader and then selecting that PDF in File, Open?

    • #2684770

      Reply To: PDF files is opened by Excel

      by don christner ·

      In reply to PDF files is opened by Excel

      In order for ‘open with’ to show on the right-click menu, the file must first be highlighted. So, single-click the file and then right-click the file. ‘Open with’ should be a choice, tell it to always open .pdf files with Adobe.

      Don

    • #2684756

      Reply To: PDF files is opened by Excel

      by jschein ·

      In reply to PDF files is opened by Excel

      2 fixes..

      1. Re-install latest adobe.

      or

      2. Highlight file (left click it once), hold shift button and right click that file, select “Open With”, scroll through program list for adobe, check box “Always use this program”.

      Good luck

    • #2684741

      Reply To: PDF files is opened by Excel

      by casemaker ·

      In reply to PDF files is opened by Excel

      This question was closed by the author

Viewing 3 reply threads