PDF Links won't open

By michaela ·
I have a user with Adobe Reader 7.0. Whenever she gets an email with a link to a PDF, it flashes open and closed immediately. She can open PDFs on her desktop, and ones that are emailed to her, but not the links. We get a lot of these, so it is important that I get this fixed right away. Any ideas??

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What browser is she using?

by OldER Mycroft In reply to PDF Links won't open

She should be able to right-click the link and open up in a separate tab.

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Email Sweetie.... Email

by ThumbsUp2 In reply to What browser is she using ...

The post said links in email and there "ain't no tabs there".... yet!

Could very well be the browser add-on though. If they've updated their browser and not the Adobe Reader add-on (or vice versa), it might be confused. I say patch 'em all and see if that helps.

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