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Performance issues - unusual messages

By randalbin ·
Working on a Windows 98 HP Pavilion PC. PC has worked fine for 3 years and developed major performance issues in the last two months. First task was to disable numerous unecessary systray items and identify task list items. Resources have improved from 24% (!) at boot-up to 68%. Still trying to identify a process named "systimer" and discover the source of an unusual error message. At shutdown I will usually be presented with a dialog box titled "Notification Wnd for RNA Admin" at which time I will have to choose "End Task" to continue shutting down. I know that RNA is part of MSDUN but cannot find any answers to this on MS knowledge base. System file checker passed everything except two files: "pcwiz.exe" and "syswiz.386" saying that these were damaged. However sfc would not restore these from the cab files saying they could not be found. MS Knowledge base is not helpful on the purpose or location of these either. Virus protection was out of date but new Norton AV 2003 is now installed, updated, and full system scan finds no infection.

I am frustrated to the point of running the HP recovery CD, which, even without formatting, says it will require reinstallation of all software (So it must wipe the registry). My client vehemently rejects this as a solution. Does anyone have any ideas?

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Performance issues - unusual messages

by Ann777 In reply to Performance issues - unus ...

PCwiz and syswiz are both part of Norton Internet Security software. The load portion of these are probably in your SYSTEM.INI [386Enh] paragraph. Remove them (the program probably was uninstalled -- these are from older versions of Norton -- fine, but a lot of times the older versions of windows did not remove these from SYSTEM.INI) and you should not get those damaged files messages.

As far as RNA Admin -- there's a freeware version of RNA Professional on this page --
http://www.networkingfiles.com/RAS/RAS.htm
You might try downloading and installing it and see if that helps. Sounds as if the program runs automatically on that computer and a re-install or further playing with the program might prove useful.

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Performance issues - unusual messages

by randalbin In reply to Performance issues - unus ...

Thanks. You answered my question about pcwiz and syswiz. The RNA professional software company helped me determine that their software was not installed on this machine. This PC is still a major dog, resources are at 68% when windows starts, and dial up is erratic and this error message keeps appearing. Since there are components of Dial up networking that are called RNA I think I am going to try uninstalling and reinstalling MSDUN. Thanks again.

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Performance issues - unusual messages

by randalbin In reply to Performance issues - unus ...

I don't think pcwiz and syswiz are loading so I guess these are not an issue. SFC alerted on them and said the copies in the Windows\system folder were damaged. Since there are no old version of Norton Internet Security still active on this machine I guess I can ignore these.

The software RNA Professional that you suggested is an advanced network tool for rebooting or shutting down PC's in a LAN environment. This is a home user PC that is not networked (I dont think it even has a NIC!) and is using dial-up Internet access. I don't think that any application of this kind has ever been installed on this PC. I was referring to components of MSDUN such as rnaui.dll that I felt may be pertinent, but I still have no idea what program would be trying to admin this app. This PC is an Internet dog...it takes forever to load a page although the connection properties indicate that a significant amount of data is passing. Also I cannot complete an http download. If I go somewhere like windows update I can click the download link and the dialog box will come up, but the status bar never begins turning blue and finally the operation will time out saying the web site is not available. I have tried this on multiple web sites and withfiles that I know are available and the same thing happens.

The systimer task also bothers me since I can end task on it with no repercussions. If this were the real system timer I dont believe that this would be the case. I havent been able tolocate a system file or registry entry where this process is being started.

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Performance issues - unusual messages

by daleking In reply to Performance issues - unus ...

MSDUN is Microsoft Dial Up networking. PCWIZ.exe has something to do with Norton System Security or its patch.

Before you spend too much time looking for the file look in your windows folder for win.ini (open with notepad). I found this on theweb. See if it applies to you:

"Immedia had installed, illegally, a new [386enh] section to system.ini at the beginning of system.ini. This undoubtedly prevented the loading of the original [386enh] section. The new section contains a single device=dva.386 line. I moved the new device to the original [386enh] section and deleted the illegal [386enh] section. "

Also I doubt that either of the files is important. You can probably search for and delete any reference to them in the registry(regedit) and in win.ini and system.ini.

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Performance issues - unusual messages

by randalbin In reply to Performance issues - unus ...

Thanks. You helped answer my question about pcwiz. I didnt find any entries in system.ini. The reference to an illegal section is something that I had not seen before and will watch for in the future. I think I am going to try uninstalling and reinstalling MSDUN. Thanks again.

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Performance issues - unusual messages

by randalbin In reply to Performance issues - unus ...

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