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Personal folders file..

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5 replies

by gloria.epps

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A users copy his pst's to a cd. Copy the pst's from the cd to a new hard drive. Turn
off read only. Try to open the pst from Outlook 2000. Got a error saying, Pst is not a personal folders file. Ran scanpst.exe on pst. Still will not open. What canI do?

5 replies

by bohicam1

In outlook, at the top left on the screen, click file/import...choose messages. From there, determine what email client the user was using. Navigate to where the .pst file is and import it.
Just a hunch, make it read only again, as read only allowsyou to copy it too. If you remove all attributes from a file, it will not allow you to do anything to it.
Good luck!

Mike

by derekdcosta

Happened to me. Solved it this way.
You need to add a "service" in MS Outlook by:
1. Click Tools Menu, Services
2. Add... Choose Personal Folder at the bottom of the list. Click OK
3. In the next window, find and select the *.pst folder in your file system
Outlook will then add this folder to the folder list.

Bit late, I know. Hope it works for you

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