A user just reported me this morning that she doesn’t see her personal folders anymore. Her AD user account was renamed few weeks ago and I’m suspecting this to be the cause. She couldn’t remeber if the folders have been there after the account renaming or have they disappeared sometime after the renaming.
Is it possible that Outlook somehow has got confused with the new account name and somehow overwritten the .pst file?
We do have nightly and weekly backups of the exchange mailboxes, but I’m afraid it won’t do much good if I’ve understood correctly that the personal folders contents are stored only on computer and not on server side?
If anyone has ideas how to go on trying to recover the folders that would be greatly appreciated.
Cheers, Mikko
